Kristy Haley our service rep was a pleasure to work with. I was in for my 30k mile check up and she made sure my Jeep recieved everything it need and made sure to exclude the things my jeep didn't need. I will definitely return to Auburn Jeep for any of my service needs.
Brian Evans in the service department is the best. Our family had 2 vehicles that needed routine service in same day and he came up with a plan to do so with the least amount of interruptions to our workday.
I was able to get three repairs done to my Ram in one day. After traveling from Nevada City, it was important for me to not have to return the next day to pick up my truck. Lili Steele understood my needs and kept me informed as to the progress of the technician. I was out the door and on my way home by the end of the day, thanks to Lili.
After a not so good experience with my Ram trucks first service I was hesitant to bring it in again as time had come for a second service. After explaining the circumstances to Andy the service manager, he provided great customer service in wanting to make things right. Andy provided a complimentary service, and included new fuel filters! Thank you for wanting to keep your customers and that’s how you do it!
I was searching for a really good used Ford F150. After days of online searching and endless calls from salesmen, I found the perfect truck here! The folks there were most helpful, informative and friendly! And most importantly to me NO HIGH PRESSURE SALES!! They treated my family and me wonderfully! I purchased the truck (best deal I had found) and found the experience AWESOME!!
This is a phenomenal dealership with outstanding customer service. Sales manager, Taylor Botini is excellent to work with and knows his stuff. Service work on vehicles is quick, high quality, and staff are extremely helpful. Thanks to Lili Steele in Service and thank you to the owner, Mr. Dave Harrison for running such a great dealership. I am and always will, remain a long term loyal customer. Thank you.
We had a great experience buying my son's first car here. Great staff. Easy to work with. We got back from the test drive snd walked out less then 1 hour later with keys in hand.
The sales staff treated me with respect, gratitude and integrity. My Sales Rep Josh McClanahan is THE best I've ever worked with... totally trustworthy! Those who assisted me in his absence were true to their word as well. Mike in the parts department is super helpful and friendly. My Service Writers have worked to correct all the issues with my new Ram 1500. The service Techs worked to identify and resolve the issues with my vehicle; rather than try to deny or explain away problems like pretty much ever other dealership I have dealt with they worked to resolve the issues. Even Edgar the Shuttle Driver is impressive... super polite and likeable guy.
Good dealership with a kind and helpful staff
Sasha was so nice and amazing was in and out in 2 hours !! He answered all my questions helped me program my phone to the car. Boy did I give a run for his money too . Matt in the financial department needs to get a personality no hand shake when we entered his office and seemed a bit bothered with my questions.