Yesterday I finally scheduled an overdue recall service. My last dealer service experience in Roseville was not so pleasant and is likely one of the reasons I had put off the needed service. I called the number on the recall letter, they connected me to Allison at Auburn Dodge and she immediately scheduled an am apt and shuttle for a ride home. Forest was courteous and efficient in getting my truck checked in and Edgar the shuttle driver got me home in time for a 10a.m apt! Shannon called around lunch to report that vehicle will be ready for pick up around 2pm and that my oil change and tire rotation were already in the system and paid for;.) I appreciate having a local dealer option thanks for the service! Anthony
Josh McClanahan was without a doubt the best car salesperson I have ever dealt with. We began looking for a Jeep Wrangler many months ago for our daughter and she had some very specific ideas about what she wanted. We ,of course did also and had a budget. Josh kept in contact with us and was always available . We bought the perfect Jeep for her and we all couldn’t be happier. A really great experience thanks to JoshMichele Agundes
If you are in the market for a commercial ram truck contact Tom Holst i would recommend his services to anyone.
Had air bag replaced, was recalled. They were very efficient.
They do the job.
Charlie Bruce gave me Excellent service! Very helpful and answer all questions and got me out quick!
This is the 5th time I’ve bought a car in my lifetime and it was by far the best experience. Our salesman, Jeff, was extremely helpful and sensitive to my wife and my needs. He listened to what we were looking for in our next vehicle carefully and then made some great recommendations. He then walked ya through their available vehicles that fit our needs but we didn’t find anything that was perfect. The owner of this location also owns the Toyota dealership in Auburn. Jeff went out of his way to check the stock of the other dealshuo and found something that looked promising. He then drove to the other dealership and brought the car to us! It was exactly what we needed. He still didn’t push the sale on us and let us go home and think about it. We bought the car the next day and the whole staff went out of their way to make sure that all the terms fit our needs and we were well taken care of. Jeff even offered his office to let my wife feed our newborn! When we picked the car up, Jeff had it running with the AC on for perfect comfort. I can’t say enough about Jeff and the other friendly staff at this location. My wife and I highly recommend this team.
Appreciate the thorough attention given our Town & Country when the warning lights prompt "service - service" of some sort. The reliable team there determines the problem and makes sure all is right again. They cannot be faulted if parts aren't always on hand for our 2010 model but have helped keep it road worthy and pushing 197,000 miles. Thanks, guys and thanks to our Service manager Lillie Steel who makes sure we are informed of every need as discovered and of the time and cost so they'll be no surprises.
James Helling, Service Adviser always takes the time to explain and make recommendations on service issues. I also know my Jeep Patriot is being taken care of. He is welcoming and pleasant to work with. Best customer service.