Customer Testimonials
From the moment that I arrived at the service drop off until I was out the door, I was treated like anyone would want to be treated. Everyone was very kind and professional. Charles Bruce was very pleasant to work with, and he had no problem when I threw him a curveball when I asked If they could service the truck with an oil change last minute. Since I was there to have recall work done, I didn’t want to ask because I hadn’t requested it originally. But Charles Bruce assured me that it was not a problem AND I was out of there in just over 2 hours! What great service as a testament to the excellence of Auburn Chryler Dodge Jeep Ram! Also the cashiers were great! Very professional and I’m coming back in the future.Kindest Regards,Chuck Cunningham
Had a great experience with this dealership. They had the truck ready for me when I got there. The salesman was friendly and the Negotiation process was fast and nearly painless. I want to thank the management for taking care of me. Now Go buy a vehicle from these guys.
Had a great experience with this dealership. They had the truck ready for me when I got there. The salesman was friendly and the Negotiation process was fast and nearly painless. I want to thank the management for taking care of me. Now Go buy a vehicle from these guys.
Lili Steele went above and beyond to make sure everything was perfect on my Ram truck. I would not hesitate to recommend the service deptartment at Auburn Chrysler Dodge to anyone.
even though i live 25 miles from the dealer, i will travel the miles and take the time to receive their accurrate service and attention for my vehicle. always friendly and demonstrative of great teamwork all across the board. i always get my vehicle back in good time and good running order. thanks, again to chas. bruce for good customer service.
We almost bought a truck at John L Sullivan in Yuba City. However, we ran into several shady business practices there that caused us to walk out and look elsewhere. Auburn did not actually have the truck we wanted, but they went out of their way to try to find it for us and had a truck brought up from Gilroy. When it didn't arrive on the day expected, they offered to have it delivered to our home. There were a few hiccups in the process, but overall we felt we were treated well and with honesty and integrity. We really enjoyed working with our sales rep, Caleb. The finance part with BG (REALLY hard sell on the extended warranty) was the low point, but so far I've never bought a car where there wasn't some pushing during this part of the process. Once we got past that bit, he seemed like an okay guy. On the whole, I would recommend them to others, and would go back myself in the future if needed, though our hope is to make this our first and last truck purchase (we plan on making this one last a long time!). Thanks again Caleb!
After a few phone calls they resolved this issue and I now have the lifetime warranty on my truck. To say the least, I am happy. They strived to fix the problem rather than just let it lie. I applaud Auburn Chrysler Dodge as they made a believer out of me. Many dealerships don't care about you once they have made the sale. Not these guys. Their motto is "If it's broke, FIX IT." Thank you for making me believe in your car dealership again. Peace.
Thank you for your prompt , courteous and reliable service Shannon Weir. For those of us who work during the day and live at some distance from the dealership it is very comforting to know that the car will be handled in the appointed time and the work finished as expeditiously as possible. I also appreciated the thorough explanation of what was done on the car and what will need to be done in the future. Great service. Thank you.
As always, Brian Evans went above and beyond when my Dodge Challenger Hellcat had an overheating issue. It was fixed within a day (kudos to the mechanic) and back to me in time to do more burnouts. Thanks to Auburn Dodge and Brian!
