CHARLES BRUCE was welcoming, personable and a delight to work with. The greeters outside service were also great. This was an excellent experience, driving from Roseville was well worth the time and travel.
Check in with Brian Evans was a breeze for the two recalls on our 2010 Jeep Wrangler. Due the distance from the dealership to home it was necessary to wait. Brian indicated that one of the recalls would take several hours. He (and the mechanics, of course) were able to get the work done before noon lunch break and I was happily on my way.
well I have been looking for a replacement truck as I totaled my 08 Dodge Ram 2500 Laramie quad cab 4x4, and I looked on line for new and used at the other dealers in the area my 3 other dodge rams have been serviced at auburn dodge and when I had talked to Jeff medigovich several times he and I with my wife stopped by to look at colors and packages of the rams and we found the truck we were looking for and he got us a great deal on a new 18 Laramie 2500 4x4 crew cab and helped me get trained on all the new bells and whistles, THANKS JEFF FOR THE TRUCK! Doug & GAYLE.
Tyler Burk was very helpful and knowledgeable. He made our car buying experience a great one. We would highly recommend him to our friends and family.
Jason ( Otis ) Anderson was very patient and polite while I asked questions and then he explained what every thing on the vehicle was for. . We then took the test drive and asked more questions. I'm very satisfied with sale of my Jeep Cherokee! Thank you Otis! Carol
We worked with Jennifer Patton on this purchase and she made things go so smoothly! Very professional, knowledgeable, & courteous. The next time we are in the market for a vehicle we will definitely be checking in with Jennifer. Thanks Jenn!
I just bought a 2018 Jeep Compass and I am beyond thrilled. Otis Anderson immeditaly walked over and introduced himself to my mom and I. He was so helpful and didn't make us feel like a sale but that he genuinely cared and wanted to help find the right car for me. I didn't think the day could get any better until I met BG in finance, he took such good care of us and I felt like such a VALUED customer. I will recommend not only this dealership but these two men to anyone who is looking to buy a car! Thank you so much!!
My 2010 charger was making unhappy metal sounds one Saturday am called my old car repair people,no one could fit me in for weeks,!! Called Auburn Chrysler Dodge Jeep Ram in Auburn.They are open at 7:00 am !! Asked if I could have the Charger towed in for repair,they to were booked solid but took my car as I had appointment for following week .Long story short, James Helling amazing service advisor listened to my concerns and answer all my calls and texts in timely manner.They even let me see the damages inside my engine,how cool is that Andy the service manager was Great.when James was on vacation Tony mantained communication. Happy ending they stuck with it . I now have new engine with 100'000 mile warranty or 3 years on parts and Labor!!! Who does that only Dodge. I love my car and my Dealership.
Just purchased my 2017 Jeep Summit with this dealership. This was my first vehicle purchase with Auburn Jeep though this is my 7th Jeep purchase :). I was referred to Taylor who greeted me at their dealership. I spoke with Brandon (sales manager) in advance of arrival by phone for a conference to discuss my purchase terms. Jennifer assisted with both a test drive and walkthrough of the technology resources of this amazing vehicle. I signed up with Uconnect this morning (thanks Jennifer!) to utilize this through my Jeep apps. They did not attempt any high pressure sales terms and complimented my vehicle purchase with a professional detail to address some water spots.Truly great experience to make this purchase. I HIGHLY recommend my fellow Jeep enthusiasts to make your purchase through Auburn Jeep. David Larson, Roseville
Did a trade in here yesterday and was extremely satisfied with mg experience! Tyler B. was my salesperson and he was great to work with, super kind and helpful! Thanks guys!