Had an issues that was difficult to figure out. It took a couple visits but they were very helpfull. The problem came from the factory not doing there job. I will continue going there for anymore issues.
We recently bought a used 2005 Jeep Grand Cherokee from a friend. I couldn't get the transfer case to go into Neutral for Flat Towing. I took it to our Local Jeep / Dodge Dealer in Auburn CA. Kerry Saunders a Service Advisor and I walked through the Owner's Manual procedure, step by step... The Transfer case still wouldn't go into neutral... So I left it with them last evening 5-26-2020 to have it checked out today 5-27-2020. Knowing their labor charge is $180 @ hour I wasn't thrilled... I get a call from Kerry Saunders at 7:30 AM with good news. He ...
We had an amazing experience with Jeff Medigovich at Auburn Chrysler/Dodge/Jeep. We contacted him initially through TrueCar and he was knowledgeable and helpful. We had a no hassle, no haggle experience. It was a very positive and stress-free purchase!
Great experience!Sales Manager, Brandon Gallawa was the only salesman on site due to the Covid-19 pandemic. Brandon assisted me in my purchase of a 2020 Ram 2500 Laramie on 4/29/2020. Brandon was professional and knowledgeable and made the whole experience painless. Great experience, great truck Auburn Dodge did me right and I have a sweet truck to show for it, thanks Brandon! I would like to add that I used the CarPro purchasing process at Auburn Dodge and took a photo with Brandon and a silhouette of Jerry Reynolds the CarPro guy in the show room but I could not get the ...
Rep Charlie Bruce was helpful and got us through on time! We appreciated his excellent service. He made our experience easy and stress free today.
As with any new vehicle, one expects to get in it and go. But sometimes some kind of update or recall is required to keep your vehicle at it's best and iron out any kinks. Andy McCue was my contact for these. He was very polite on the phone and in person. Because of the social distancing in place, there was need to pick up a rental car from a near by Toyota dealership. He explained the procedures and made me feel comfortable with the whole process of leaving my vehicle there and picking up a free rental. Upon completion ...
Rep: Charlie Bruce Service was thorough and punctual. They came in under estimate. Mr Bruce was in touch with me throughout the day. I’m happy and will continue to use Auburn Ram as well as recommend them to others.
I recently had my 2016 Ram 1500 Ecodiesel serviced at Auburn Chrysler Dodge Jeep Ram and Charles Bruce made the process super fast and super simple. I will definitely be bringing my pickup truck here for future visits! Emmanuel O.
Friendly staff! Had no pressure buying my vehicle!
Had a good experience, between Tom following up on my Email questions and Sasha Levchenco showing me the 2014 Grand Cherokee the buying was easy and the jeep is just great. I believe I found a dealership and a service department I can trust.