Certified CarPro Dealership
Auburn Chrysler Dodge Jeep Ram is proud to be associated with Car Pro because they give straight talk and honest answers about everything automotive. You can rest assured that a Car Pro dealership will save you a lot of hassle on your car purchase. Since a car is typically the second largest purchase you will make, Auburn wants to do everything possible to ensure that your purchasing experience will be a positive and rewarding one.
Car Pro decides who their recommended dealers are based on the following list of business practices:
- PERSONAL RELATIONSHIP: Jerry the Car Pro must have a personal relationship with the dealer and/or Senior Management to ensure that the Car Pro listener will be treated as if Car Pro personally owns the dealership.
- COMMITMENT TO THE CAR PRO PROMISE: Each Car Pro Certified dealer is committed to delivering on the Car Pro Promise of giving you an outstanding car buying experience and special Car Pro Pricing as determined by current market conditions.
- INTEGRITY IN ADVERTISING: Car Pro dealers will not participate in deceptive or misleading advertising in any form.
- ACCOUNTABILITY: Car Pro dealers value the on-going customer reviews and feedback that they receive from the Car Pro Community through Facebook feeds, direct emails, Twitter, and on carproshow.com. Additionally, a Car Pro certified dealer has a 10-day maximum reconciliation period to resolve an unsatisfied member of the Car Pro listening audience and to deliver on the Car Pro Promise of an outstanding experience.
- TRAINING: Car Pro dealers practice on-going training to assure that the Car Pro best practices are being trained within all areas of the dealership.
- TOP RANKINGS IN CUSTOMER SATISFACTION INDEX (CSI): Each Car Pro dealer consistently achieves the top 10% in customer satisfaction ratings by the factory for their particular make. Factory reports will be reviewed by Jerry The Car Pro on a quarterly basis.
Car buyers regularly turn to Jerry Reynolds the Car Pro to learn more about the vehicles they’re interested in buying. As one of Car Pro’s recommended and preferred dealerships, Auburn CJDR is required to strictly follow the business practices described above. We take great pride in providing our customers with outstanding customer service. Find out what makes us the only Car Pro approved Chrysler Dodge Jeep Ram dealer in the Sacramento area by visiting Auburn CDJR today!